General – car rental all-inclusive Rental

What requirements do I have to meet?

You must be a resident of Switzerland, be at least 19 years old and have held a valid driver’s licence for at least 1 year. For prestige vehicles in certain categories you must be a minimum of 25 years old and have been in possession of a valid driver’s licence for at least 3 years.

Is my creditworthiness checked and is a deposit or down payment required?

We do not check the creditworthiness. A deposit will be blocked on the credit card upon rental. This corresponds to a monthly rent and a tank filling. For prestige vehicles in certain categories, the amount is at least CHF 5’000.

Is an initial fee / delivery fee required?

We do not require an initial flat rate. If you wish a specific vehicle model, which is not available on site at this time, we charge approximately CHF 250 to cover our costs.

How is the payment made?

Payment is made with your credit card. Solvency is checked and a security amount is blocked. Prepaid or debit cards are not accepted.

In which countries may I drive my car?

You can drive freely in the following countries: Switzerland, Germany, Austria, Spain, Portugal, France, Belgium, Netherlands, Denmark, Norway, Sweden, Finland, United Kingdom, Ireland, Liechtenstein, Luxembourg. Not all vehicle categories are allowed for the following countries: Italy, Slovenia, Czech Republic, Slovakia, Croatia, Poland and Hungary. We are at your disposal for further information.

Is there a fee for young drivers?

No, you must be at least 19 years old and have been in possession of a valid driver’s licence for 1 year. The vehicle category Prestige in certain categories has a minimum age limit of 25 years.

Are there also light utility vehicles available?

Yes, various utility vehicles are available as hirings. Select the duration and your model under the category utility vehicles.

When can I get in touch with navigas mobility?

You may reach us from Monday to Friday between 08:00 and 12:00 and between 13:30 and 18:00 on 041 780 31 33, except holidays. In case of emergency, a 24/7 roadside assistance service is available.

About the car hiring all-inclusive Rental

What is included in my car hiring all-inclusive Rental bundle?

Your car hiring all-inclusive Rental bundle includes everything, even 4’000 free kilometres, except petrol. Traffic taxes, service and maintenance, motorway vignette, German environmental stickers, 24/7 roadside assistance and a monthly cleaning by appointment.

How much does the delivery & pick-up service cost?

Your car’s delivery and pick-up service costs CHF 75 each way within 20 km to the nearest station. Each additional kilometre will be charged at CHF 1. Remote regions are served by arrangement. Under certain circumstances, special tariffs may be applied. We offer you a Top Service at attractive prices throughout Switzerland. We work in partnership with the Herold Fahrzeugvermietung AG (Hertz Switzerland), which operates more than 50 stations in Switzerland.

Which insurance coverage options are there?

The comprehensive insurance cover includes theft protection and the reduction of liability with a deductible of CHF 1’000 to CHF 5’000. With the all-Inclusive insurance cover option, you can reduce the deductible to CHF 0.

How long does it take to get my car?

We guarantee a very fast availability of the car within the same category. A minimum lead time of 1 week is enough for us to offer you a superior service.

May I change my car?

A monthly vehicle change is possible. If you wish a specific vehicle model, the hiring price (additional delivery fee) may change depending on the category/model.

May I share my car?

Yes, you may register a second driver. The person must personally identify himself at the Station or at the Delivery Service and be registered on the rental agreement.

How old is my car?

All our cars are new or as good as new, on average no older than 4 – 6 months.

May I smoke in the car?

No, there may be costs for dry cleaning if we find that there has been smoking in the car.

Offer and contract

How do I receive an offer and contract?

You may request a non-binding offer online with the selection of the vehicle category and the desired car model. We are at your disposal by phone on 041 780 31 33. The offer or contract will be delivered by e-mail. To provide our customers with a wide selection, top Service and rapid availability, we work in partnership with Herold vehicle rental LTD (Hertz Switzerland).